Psychological hotlines useful for finding support

In addition to the help provided by Qualisocial, on this page you will find a list of psychological hotlines to support you in all circumstances and to help you:
— Talk about your dark thoughts ;
— Be accompanied in the face of a serious physiological illness ;
— Be helped as a victim or witness of violence ;
— Living with an eating disorder ;
— Finding support as parents ;
— To be helped in the face of psychological illness ;
— Dealing with specific situations.
Hotlines to break isolation
SOS Friendship
S.O.S Amitié is a telephone, messaging and chat listening service, intended for Welcoming the word Of those who, at some point in their life, go through a difficult period. Their hotline operates 24/7.
- 09 72 39 40 50
- https://www.sos-amitie.com/
Red Cross Listen
Croix-Rouge Ecoute is for Anyone who feels the need to talk, regardless of age or situation. The volunteers in the listening unit are available 7 days a week, from 8 a.m. to 8 p.m.
Solitud'Ecoute (for people over 50)
Solitud'Écoute is a hotline and telephone support line for people over 50 who suffer from solitude, ofseclusion Or of Unwell. This free, anonymous and confidential number is open every day from 3pm to 8pm.
Psychological hotlines to talk about your dark thoughts
National Suicide Prevention Number
3114 is a toll-free telephone number that can be reached 24 hours a day, 7 days a week. It allows people in psychological distress to exchange and find an appropriate response from professionals in psychiatry and sanity (psychiatrists, specialized nurses and psychologists).
- 31 14
Suicide Listen
For over 20 years, Suicide Ecoute has been entirely dedicated to suicide prevention. The association offers telephone support 24 hours a day, 7 days a week. Suicide Ecoute is a member and founder of UNPS (National Union for Suicide Prevention).
- 01 45 39 40 00
- http://www.suicide-ecoute.fr/
SOS Suicide Phoenix
The SOS Suicide Phénix France Federation aims to suicide prevention And the promotion of preventive actions in complementarity with actors in the medico-social field. She offers psychological support by telephone from 1 p.m. to 11 p.m.
- 01 40 44 46 45
- http://www.sos-suicide-phenix.org
Hotlines for coping with an addiction
Alcohol info service
Alcohol info service is a service that has been dependent since May 1, 2016 on The France Public Health Agency, public administrative institution under the supervision of the Ministry in charge of Health. Their psychological counseling unit is open from 8 am to 2 am.
- 0980 980 930
- https://www.alcool-info-service.fr/
Alcoholics Anonymous
The purpose of AA is to help you to become abstinent and especially to stay abstinent. In difficult times, you can call on their hotline, which is open 24 hours a day.
- 09 69 39 40 20
- https://www.alcooliques-anonymes.fr/
Drugs info service
Drugs info service is a service that has been dependent since May 1, 2016 on The France Public Health Agency, a public administrative institution under the supervision of the Ministry in charge of Health. Drugs info service is the National Remote Drug and Addiction Assistance Service. Their listening unit is open from 8 am to 2 am.
- 0 800 23 13 13
- https://www.drogues-info-service.fr/
Players info service
Players info service is a service that has been dependent since May 1, 2016 on The France Public Health Agency, a public administrative institution under the supervision of the Ministry in charge of Health. Joueurs info service is the national remote gaming and addiction support service. The service offers psychological support by telephone from 8 am to 2 am.
- 09 74 75 13 13
- https://www.joueurs-info-service.fr/
SOS Players
It is a non-profit association whose help services are free. Lawyer, social worker, psychologist... for theGambling addiction As for theVideo game addiction, the speakers are all specialized professionals.
- 09 69 39 55 12
- https://sosjoueurs.org/
Tobacco info service
Tobacco specialists inform you and help you in your How to quit smoking. The hotline is open from 8 a.m. to 8 p.m., Monday to Saturday.
Listen to cannabis
It is a hotline managed by Santé Publique France (SPF) which provides information and help to deal with the difficulties associated with cannabis use. It is open from 8 am to 2 am, 7 days a week.
- 0 980 980 940
- https://www.drogues-info-service.fr/
Hotlines to be accompanied in the face of a serious physiological illness
France tinnitus
Completely independent, the association is run by volunteers who themselves suffer fromtinnitus, ofHyperacusis, of the Menière's disease, acoustic neuroma. Their listening unit is open from Monday to Friday, from 9 a.m. to 8 p.m.
- 0820 222 213
- https://www.france-acouphenes.org/
Sida info services
Sida Info Service is a remote health assistance system that allows you to respond to questions related to HIV/AIDS, to related problems and to other pathologies which, by their prevention and mode of transmission, are similar to HIV. Their hotline is open every day, from 8 am to 11 pm.
- 0800 840 800
- https://www.sida-info-service.org/
League Against Cancer
Clinical psychologists offer you a punctual, attentive and active listening. You can contact this service from Monday to Friday from 9 am to 7 pm.
- 0800 940 939
- https://www.ligue-cancer.net/
French Multiple Sclerosis Association (AFSEP)
She offers a psychological hotline to get a adapted psychological support, in particular after the announcement of the diagnosis or in times of difficulty.
Hepatitis info service
Hepatitis Info Service is a “general public” remote assistance device allowing to answer questions related to hepatitis and problems related to hepatitis. This service offers a hotline open 7 days a week from 8 am to 11 pm.
- 0800 845 800
- https://www.hepatites-info-service.org/
France Parkinson
Faced with the numerous requests of diseased And of Relatives of patients, France Parkinson, has opened its Info-Écoute service. The telephone hotline is open on Mondays and Tuesdays from 9:30 to 12:30 and from 14:00 to 17:00, as well as on Friday mornings between 9:00 and 12:30.
- 01 45 20 98 96
- https://www.franceparkinson.fr/service-infos-ecoute/
With our loved ones (for caregivers)
The missions of Avec Nos Proches are Ending the isolation of caregivers and prevent their exhaustion, as well as to help and guide them in their efforts. The hotline is open 7 days a week, from 8 a.m. to 10 p.m.
- 01 84 72 94 72
- https://www.avecnosproches.com/
Psychological hotlines to get help as a victim or witness of violence
Childhood and Sharing (Child Abuse)
The association allows gather worrying information about minors who are abused or at risk of abuse. It also provides access to a legal and psychological support. The listening unit is open from Monday to Friday, from 10:00 a.m. to 6:00 p.m.
- 0800 05 1234
- https://enfance-et-partage.org/
Hello Enfance en danger
The multidisciplinary team is composed of 45 professionals with complementary training: psychologists, jurists, workers Social. These professionals, all trained in helping relationships, have knowledge of pathologies related to child abuse, master institutional, administrative and judicial processes and are familiar with departmental social services. Their primary mission is tolisten to users, and to evaluate calls through their content. The hotline is open 7 days a week and 24 hours a day.
Help for victims
You or a loved one are victims of physical, sexual, or psychological abuse, within or outside the family, from a traffic accident, theft or fraud, or any other fact that has harmed you Their psychological assistance unit is open 7 days a week, from 9 am to 7 pm.
Rape women information
This number is for women who have been victims of rape, to find listening, support and help in your efforts. Their psychological hotline is open from Monday to Friday, from 10:00 a.m. to 7:00 p.m.
- 0 800 05 95 95
- https://cfcv.asso.fr/
Violence women info
It is a National hotline for women victims of violence, to their families and to the professionals concerned. The listening unit is open 7 days a week, from 9:00 a.m. to 7:00 p.m.
Federation 3977 (abuse of the elderly and the disabled)
The aim of the 3977 Federation against Mistreatment is to animate and coordinate a Alert system on the risks of abuse against elderly people and adults with disabilities. It is based on a single national telephone number, open from Monday to Friday from 9 a.m. to 7 p.m.
- 39 77
- https://3977.fr/
National Federation of Associations and Centers for the Care of Perpetrators of Domestic and Family Violence (FNACAV)
Toll-free number for perpetrators of domestic violence.
It is a hotline and support number to a care structure to prevent the transition to violent acts.
- 08 019 019 11.
- https://www.fnacav.fr/
Psychological hotlines for living with an eating disorder (BPD)
Anorexia bulimia, info listen
It is a hotline for patients, families and loved ones affected by bulimia or anorexia. The issue is open on Mondays, Tuesdays, Thursdays and Fridays, from 16:00 to 18:00.
Finally (all VAT)
The hotline is for all people who are affected by eating disorders (TCA), directly or indirectly. Whether you suffer from an ASD yourself or if you are a parent, spouse, or loved one, listeners are there to welcome you, listen to you and talk with you. The hotline is open on Monday and Thursday evenings from 8 p.m. to 10 p.m.
- 01 40 72 64 44
- https://www.enfine.com/enfine-propose/#ligne-ecoute
Helplines to find support as parents
Hello baby parents (for young parents who need advice)
It is a toll-free number for help and support for parenting. Its mission is tolisten, upholding And ofguide worried parents as early as pregnancy.
Hello Listen Parents (for parents of teenagers)
Faced with the problems of your adolescents: school dropout, aggressiveness, addictions, communication breakdowns or ill-being,... you may feel helpless, powerless, or lacking solutions. It also happens that your child questions your values and the functioning of your family virulently, so you may feel destabilized, alone or fragile. The hotline is open from Monday to Saturday, from 5 p.m. to 8 p.m. to assist you as best as possible.
Child-parent lighthouse (for parents of suicidal or suicidal children)
Its first objective is toHelping parents support their children in need and to bring together all actors in order to be more effective in the care of young people in difficulty. To do this, it acts to prevent ill-being, to reduce the number of suicides among young people and to fight against all forms of self-destruction among young people. Their psychological counseling unit is open from Monday to Friday, from 10 a.m. to 5 p.m.
- 01 43 46 00 62
- https://www.phare.org/
Psychological hotlines to get help with mental illness
SOS depression
This line offers a Punctual psychological listening and a possible orienting by professionals. It is active 7 days a week and 24 hours a day.
- 08 92 70 12 38
- http://sosdepression.org
Listen to family (line for people who have a loved one in psychological distress)
Ecoute-Famille is a listening service provided by clinical psychologists trained in psychopathology and clinical telephone listening, for people with Family member suffering from mental illness. The hotline is open Monday to Friday, from 9 a.m. to 6 p.m. (5 p.m. on Friday).
Autism info service
It is the first national listening and information system allowinghelp And ofOrienting people with autism and those around them. The listening unit is open from Monday to Friday, from 9 a.m. to 1 p.m.
- 0800 71 40 40
- https://www.autismeinfoservice.fr/
Argos (bipolar disorders)
Its core activities consist of discussion groups for patients and their loved ones as well as lectures by psychiatrists specializing in bipolar disorders. The association also has a hotline open from Monday to Friday, from 10 a.m. to 1 p.m.
- 01 46 28 01 03
- https://argos2001.net/
Schizo? ... Yes! (schizophrenic disorders)
On Mondays, Wednesdays and Fridays from 2.30 p.m. to 6 p.m., a volunteer answers all the questions Information question on schizophrenic disorders in order to help people better understand their problems.
- 01 45 89 49 44
- http://www.schizo-oui.com/services/ecoute
France Alzheimer
It aims toInforming the general public, helping families, supporting basic and clinical research and raising public awareness. It is the only national association of families recognized as being of public utility in the field of Alzheimer's disease and related diseases.
- 01 42 97 52 41
- https://www.francealzheimer.org/
Lignes d’écoute psychologiques pour vivre un deuil
Association empreintes
Sa spécificité est d’accompagner toute personne en deuil quel que soit l’âge de l’endeuillé et du défunt, quel que soit le lien de l’endeuillé avec le défunt, quelles que soient les causes et les circonstances du décès. Elle dispose d’une ligne d’écoute téléphonique nationale.
- 01 42 380 808
- https://www.empreintes-asso.com/
Mieux traverser le deuil
Toute l’équipe de l’association est à votre service pour vous informer et vous accompagner dans votre chemin de deuil. Vous y trouverez des vidéos, des articles, l’accès privatif à une communauté bienveillante et des parcours individualisés. L’accompagnement psychologique se fait par chat écrit, audio ou visio.
Lignes d’écoute psychologiques pour des situations spécifiques
Certaines situations de vie, personnelles ou familiales, nécessitent un accompagnement psychologique spécifique. Il existe des dispositifs dédiés à chaque cas, souvent gérés par des associations spécialisées ou des structures publiques.
Deuil périnatal
Perdre un bébé avant, pendant ou peu après l’accouchement est une épreuve d’une immense douleur. Des associations proposent une écoute bienveillante et un accompagnement :
SPAMA (Soutien aux Parents d’Enfants Décédés avant ou peu après la naissance)
- 01 42 47 08 91
- www.spama.asso.fr
Discriminations : homophobie, transphobie, racisme
Être victime de violences verbales, physiques ou psychologiques liées à son orientation sexuelle, identité de genre ou origine peut nécessiter un soutien psychologique adapté.
SOS Homophobie
- 01 48 06 42 41
- www.sos-homophobie.org
Outrans : soutien aux personnes trans et non-binaires
Le 39 28 – Discriminations au travail
Ligne publique pour signaler toute forme de discrimination dans le cadre professionnel.
- 39 28
Inceste et violences sexuelles dans l’enfance
Un traumatisme ancien peut ressurgir à l’âge adulte, ou nécessiter un accompagnement urgent.
Face à l’inceste (anciennement AIVI)
- 0 805 802 804
- www.facealinceste.fr
Viols-Femmes-Informations
- 0 800 05 95 95 (7j/7, anonyme et gratuit)
- www.cfcv.asso.fr
Handicap, maladies rares et troubles spécifiques
Pour les personnes vivant avec un handicap, un trouble neurodéveloppemental ou une pathologie rare, il existe des structures à l’écoute des familles et des proches aidants :
Autisme Info Service
- 0 800 71 40 40
- www.autismeinfoservice.fr
Association Huntington France
Centre National d'Information sur la Surdité (CNIS)
Surdités Info Service (Fondation pour l’Audition) propose une permanence spécifique « Une psychologue à votre écoute » à destination des personnes sourdes, devenues sourdes, malentendantes ou avec des troubles de l’audition et de leur entourage. L’objectif de cette permanence est de proposer un espace pour exprimer ses inquiétudes, trouver un appui humain et, si nécessaire, être orienté vers un soutien de proximité.
La permanence est ouverte le lundi entre 17h et 19h et le jeudi entre 12h et 14h.
Quel que soit le mode de communication, la permanence est accessible gratuitement par interprète LSF, par codeur LfPC et sous-titrage en direct via la solution d’accessibilité téléphonique Elioz :
- 0805 800 808 : https://www.surdi.info/accueil-telephonique

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