Policy of confidentiality

1. Implementation and acceptance of the privacy policy

At QualiSocial, we value the protection of your privacy as much as you do. We developed this policy because we want you to have confidence in the privacy and security of your personal data. QualiSocial is committed to protecting the privacy of individuals who contract with us, individuals who visit the Company's websites and request information, individuals who register for services as defined below, and individuals who register to attend Company corporate events.

The QualiSocial Customer Privacy Policy (the “Privacy Policy”) concerns all contracts, services and sites offered by QualiSocial. The term “Customer” or “Customer” refers to customers, new customers (prospects), former customers and visitors to our site, visitors to trade shows or conferences in which we participate and recipients of our digital services, including those concerning marketing. The Privacy Policy defines how QualiSocial protects your privacy and describes QualiSocial's privacy practices regarding the use of the Company's websites and its related applications, services, and programs offered by QualiSocial (collectively, the “Services”), and the choices of individuals regarding the use, access, and correction of personal information.

QualiSocial offers many different services and sites for many commercial purposes. The Privacy Policy applies to all of our contracts, services, and sites unless otherwise expressly provided, and are collectively referred to as the “Agreements,” “Services,” and “Websites” throughout this Privacy Policy.

This Privacy Policy is without prejudice to specific local privacy requirements and other local privacy notices that may be posted on our Websites, may be included in our Agreements, or may be communicated to the customer from time to time in connection with our Services.

By accessing and using the QualiSocial Websites, entering into a Contract with QualiSocial, or using QualiSocial Services, you agree and consent to the collection, use and disclosure of your personal data as described in this Privacy Policy. Your use of the QualiSocial Websites or Services, and/or the signing of a Contract with us constitutes your consent for us to process this information. Before using or submitting personal data on certain parts of the Websites (which relate to a Contract or as part of our Services) you may be asked to confirm your acceptance of this Privacy Policy, in particular by checking one or more boxes and/or by clicking on an “I AGREE” button or other similar button. By checking this or these boxes, and/or by clicking on such buttons and using this Website or our Services, you indicate that you agree to the collection, processing, use and transfer of your personal data as described in this Privacy Policy. Our recording of your acceptance of this Privacy Policy, its date, and any other amendments to this Privacy Policy will be considered as written and evidential evidence of your consent.

The Privacy Policy contains:

  • Key things you need to know about how we collect and use your personal data
  • The personal data we collect about you
  • How we use any personal data we may collect about you
  • The purposes for which we use your personal data
  • Why and with whom we share your personal data
  • When your personal data may be transferred abroad
  • How we protect the security and privacy of your personal data
  • The choices and rights you have with respect to our use of your personal data
  • How you can contact us to discuss our privacy practices and how you can exercise your rights

2. Key things you need to know about how we collect and use your personal data

  • We collect and use your personal data to manage our relationship with you, including how we respond to your questions or complaints, to provide you with our products and Services, to manage the Contracts between us, to keep you informed of our products and services, partners, partners, promotions and events, to manage and improve our Websites and our Services, to respond to requests from public authorities, to comply with our legal and contractual obligations, and for others legitimate business purposes. QualiSocial does not share, sell, rent, or exchange personal data with third parties for purposes
  • When you express interest and want more information about the Services, or when you register to use the Websites or other Services, or register for an event, you provide QualiSocial with personal data, such as your name, company name, company name, address, telephone number, and email address (“Contact Information Required”). Additionally, when you purchase the Services or register for an event, QualiSocial may also require that you provide the means to qualify financially and billing information, such as a name and address, as well as the number of employees in the organization who will use the Services (“Billing Information”), which is not considered personal data.
  • We may ask you for information that will allow us to provide you with a Service, and we will collect this information by telephone, written/digital correspondence, or on the site.
  • With your consent, where required by law, we use cookies and other technologies to track the use of our websites and services. To find out more about our use of cookies and your rights in this regard, see below.
  • With your consent, where required by law, we may use your personal data to conduct marketing, promotional, and informational activities, and to conduct business analysis, satisfaction surveys, or market research, and to conduct marketing.
  • Your use of our Services and our Websites, as well as the signing of one of our Agreements, represents your consent to have your personal data stored and processed.
  • This Privacy Policy only applies to how QualiSocial processes your personal data. It does not apply to any other company or to the websites of any other company, even if you came to these sites via If you disclose your personal data to other companies, your information will be treated according to their own privacy policies.

3. What personal data is collected by QualiSocial?

For purposes of this Privacy Policy, “Personal Data” means any information that personally identifies you, that could be used to identify you and that relates to you and that you submit when you interact with us and/or that we otherwise collect when you visit the Websites, on the telephone when you contact our customer service, in writing on order forms, or otherwise collected by us when you visit the Websites, on the telephone when you contact our customer service department, in writing on order forms, or otherwise. During the course of our relationship, we may collect and process your personal data, such as your name, address, address, telephone number, email address, and other contact information, as well as any information about you that you may provide, in the following cases:

  • when you visit our Website and view our products and Services;
  • when you request information about our products and Services, via our customer service or one of our online forms;
  • when you sign a Contract with us and purchase our products and Services;
  • when you participate in a promotion, event, survey, or other marketing campaign that we organize;
  • or when you sign up for our newsletters or other materials

Personal Data that you provide to us

Here are the types of personal data that we may obtain in connection with the above cases:

  • your name, address, and contact details (such as a landline, mobile, or fax number, email address)
  • contact information (such as name, address, job title, telephone and fax number, email address);
  • the Services provided, including the Online Services;
  • names, email addresses, and telephone numbers of third parties that you provide to us;
  • online account details, such as username, password, and other information used to access QualiSocial products and Services;
  • financial and payment data, such as bank details, invoices, and payment terms, as well as any personal data used to complete and process billing data;
  • complaints and requests;
  • commercial profile;
  • the tax identification number when you request products or services that require this information; and
  • answers given to surveys.

Personal data collected automatically

When you visit our Websites or use our Services, subject to your prior consent if required by law, we may collect personal data without your actively providing such information, by automatic means using technologies such as cookies, server logs, web beacons, and other similar technologies as described below.

Here are the types of personal data that we may collect during your visits to the Websites or when you use the Services, as far as permitted by law and subject to your express consent if required by law:

  • the date and time of your visit, the reference address (the place from which a visitor comes to the Websites);
  • Internet browser type, device information, and operating system type;
  • the visitor's IP address (a unique number assigned to each computer that connects to the Internet for identification purposes);
  • traffic data for internet calls or sessions when using your phone or internet services, including telephone numbers called, telephone identification, call duration, date, duration, and data volume of the internet session;
  • if the case were to occur, location data generated during calls or internet sessions;
  • The history of the contacts you had with our service

4. How do we use your personal data?

QualiSocial only processes your personal data for the purposes described in this Privacy Policy, or as authorized by the relevant legislation. The data processing process by QualiSocial for the purposes described herein is based on your explicit consent and the need to process your personal data for the purposes of our legitimate interests as described in Article 9, 2. (a) and (f) of the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (the “GDPR”).

Your personal data may be processed by QualiSocial for the following purposes:

  • manage our relationship with you, including responding to your requests and complaints;
  • provide any products, Services, or information you have requested and information about our products and Services;
  • manage, run, maintain, and improve the Websites and our Services;
  • guarantee an effective customer management relationship;
  • simplify access to interactive features on our Websites or Services;
  • manage your accounts, orders, invoices and payments;
  • manage bookkeeping and taxes;
  • respond to requests from administrative and judicial authorities; and
  • respect the laws and regulations in force

Communicating personal information is necessary for these purposes, and by refusing to provide it, it is impossible for QualiSocial to properly manage the contract between you and to comply with its contractual and legal obligations.

With your consent if required by law, we may also use your personal data to:

  • continue to improve the functioning of our
  • Count the number of people who visit our site, where they come from, the time of day they visit the site, the duration of their visit and the number of pages they consult.
  • note details about the browser, operating system, and device used to ensure that you have a good experience when visiting our Site and Services;
  • provide you with access to important online information and Services;
  • check the use of the Websites;
  • market and improve the Services we offer; and
  • conduct promotional campaigns, surveys and other marketing operations relating to the section” How do we use your personal data for marketing purposes?
  • Understand how you use products and services to develop new, better versions
  • Conduct statistical research and analysis, including to monitor how all customers use our network, products, and services on an anonymous basis or on a case-by-company basis
  • Edit quantitative activity reports that report on actions taken with our customers; no person can be identified from the information we share, as the data is aggregated and anonymized.
  • Prevent and detect fraud or other crimes, recover debts or track people who owe us money

Providing personal data for marketing purposes is optional, and a refusal will have no impact on the way in which any QualiSocial contract will be executed.

In order to provide you with a better experience and to improve the quality of our services, and as permitted by applicable law, we may combine the information you provide to us with other information that we may receive from you, from third parties, or with other public demographic information.

In addition, we collect information from visitors who visit our websites to help us improve the sites and Services we offer. For example, we know how many visitors go to each web page, what time they went there, how long they spent there, and what sections of the site they visited.

5. Why and with whom do we share your personal data?

It is our policy not to give, sell or distribute in any way the data we collect to third parties who are not part of QualiSocial, unless you have expressly consented to it or if this is necessary and in accordance with applicable law. In accordance with this, we share personal data with the recipients mentioned below.

  • Third-party service providers. Your personal data may be disclosed to third party service providers, who act on our behalf to manage our services, perform data analytics, various financial, accounting, or administrative services, and provide IT support. These third party service providers will have access to (and process) personal data only on our behalf and under our instructions, and will be subject to appropriate security obligations.
  • Other data recipients. For the above purposes or as required by law, we may also allow access to personal data by third parties, such as advisers, banks and banking institutions, experts, independent consultants, potential or existing investors and/or potential or existing purchasers (in connection with a merger, acquisition or sale involving QualiSocial, or in connection with a reorganization, sale of shares or assets, or a change in corporate control), regulatory authorities and/or administrative, courts, public authorities

QualiSocial may provide information in response to properly formulated requests, for the purposes of the prevention and detection of crimes, and the arrest and prosecution of offenders, when required by law, for example with a court order, or in response to a properly formulated judicial or administrative request. QualiSocial can also provide information in order to safeguard national security. In each case, QualiSocial will act in accordance with current data protection legislation.

We may also disclose personal data about you if you explicitly agree to this transfer (with a contract or other legal instrument), or if we believe that such disclosure is necessary or appropriate for our legitimate interests (or those of third parties to whom we disclose your data), provided that such disclosure does not interfere with the interests, freedoms or fundamental rights of the person concerned, in accordance with applicable law.

We may share with third parties certain pieces of aggregated and non-personally identifying information, such as how our customers use our Services or Websites. Such information would not identify you personally.

Please note that when you order goods and services from QualiSocial, the Company may ask you for certain information for credit check purposes. These requests include verifying your banking information with a credit reference agency. Whenever your information is shared with us, we will protect it in accordance with this policy and keep it secure.

6. How is your personal data protected?

QualiSocial has appropriate policies and technical measures in place to safeguard and protect your personal data from unlawful or unauthorised access, accidental loss or destruction, damage, and unlawful or unauthorised use and disclosure. Your data is stored on our servers hosted by OVH in France and equipped with encryption, authentication and fraudulent connection detection protocols.

7. What about the confidentiality of communications?

We do not have access to the content of your communications, such as your calls, emails, texts or internet sessions. Where appropriate, this information is protected in accordance with the legislation relating to telecommunications secrecy.

8. How long do we keep your personal data for?

We keep your personal data for the time necessary to fulfill the purpose that was pursued when they were collected and in a second step, 2 months after the end of the contract, the data is anonymized and kept for statistical purposes.

9. What happens when you provide us with personal data about third parties?

If you provide us with personal data about third parties, you warrant, represent and agree that you have complied with applicable data protection laws, and that you have notified the third parties that have obtained all consents and approvals necessary for QualiSocial to receive such personal data and to process it as set out in this Privacy Policy.

10. How to update or delete your personal data

In accordance with current data protection legislation, you have the right to access the personal data that we hold about you and to request the correction or deletion of any inaccurate data. You can exercise these rights by contacting us as described in the”

11. What are your data protection rights?

When you request to no longer be a part of certain marketing offers, you will be added to the relevant internal suppression list (s) to ensure that your request is respected in accordance with relevant data protection legislation.

12. How do we use your personal data for marketing purposes?

We may use your personal data to conduct marketing, promotional and information activities, and to conduct business analyses, satisfaction surveys, or market research, and in general for direct marketing, including to send you notifications about updates to the Websites, information about services that we think may be of interest to you, information about services that we think may be of interest to you, about initiatives or events, and this by email, telephone, fax, SMS, MMS or other digital medium. However, we will only do this prior to being contacted in this manner in accordance with the requirements of the GDPR, and/or subject to relevant legal requirements. If you no longer want to receive marketing information, please let us know by email at unsubscribe@qualisocial.com

13. How do we handle children's personal data?

We do not knowingly collect personal data from anyone under age, and we do not knowingly allow minors to register on our Websites or Services.

14. What are your data protection rights?

In accordance with current data protection legislation, you have the right to:

  • to obtain confirmation of the existence of the personal information that QualiSocial holds about you, and to request a written copy of it.
  • to have inaccurate information about you corrected;
  • to have personal information that we hold and that concerns you deleted, blocked, or eliminated;
  • to withdraw your consent where possible, without changing the legality of the processing that was based on your consent before you withdrew it;
  • to limit the processing that we carry out on your personal data;
  • to receive the personal data that you provided to us in a structured format that is frequently used and can be read on a computer in order to transmit them to another data controller;
  • to object to the use of your information for marketing and other promotional activities, as described in the section” How do we use your personal data for marketing purposes?” previous; and
  • file a complaint with a supervisory authority, in particular in the State of your usual residence, place of work or where the alleged violation took place, if you consider that the processing of your personal data infringes current data protection legislation

If you would like to contact us to exercise such rights, please send a written and signed request to QualiSocial as indicated in the “” How do you contact us? ” below.

15. What happens if you go to a linked site?

Information obtained by third parties that you have visited from our Website is not covered by this Privacy Policy, and is governed by the terms and conditions that apply to your relationship with such third party, and QualiSocial will not be held responsible for third party sites.

16. How can we update this Privacy Policy?

We reserve the right to change this Privacy Policy at any time. Where appropriate or required by law, we will keep you informed of the new Privacy Policy by posting an appropriate alert message on our Services, on our Website, or by email (provided we have your email address). We encourage you to review this Privacy Policy regularly to keep up to date with our information practices. We will indicate at the top of the page when this Privacy Policy was last amended. Your continued use of our Services or our Website and your participation in events constitutes your agreement with the new version of the Privacy Policy. If you do not agree to the new Privacy Policy, you must stop using these Services, our Website and participating in these events.

17. How do you contact us?

If you have any questions about this Privacy Policy, or if you want to exercise your rights under current data protection legislation, do not hesitate to contact us on our Website or write to us at:

Qualisocial

1 Enghien Street

75010 PARIS

You can contact us by email at rgpd@qualisocial.com

Use of cookies Introduction

Cookies are pieces of information that come from a website and are stored on a user's computer while browsing that site. Cookies cannot contain viruses. They help us determine which sections of our websites are most popular by showing which pages are visited and how long they were visited. This allows us to adapt our websites to provide more relevant and accessible information. Thanks to cookies, for example, we can ensure that the information that is displayed during your next visit corresponds to your user preferences. You can set your browser to accept or refuse all cookies or to alert you when a cookie is sent. Note, however, that disabling cookies may affect your online experience and/or prevent you from taking full advantage of our site and some of its features. If you choose to restrict our use of cookies, you must provide certain information each time you visit our website and redefine your preferences.

Cookies have the following advantages:

  1. Remembering information provided by the user
  2. Remembering user preferences
  3. Participation in the improvement of the website
  4. Possibility for the visitor to delete cookies
  5. Possibility to block cookies by changing the browser setting
Nom du cookie Détails sur le cookie
ipprototest_last_run QualiSocial a activé l’infrastructure IPv6. Le code du site effectue une série de tests afin de déterminer les capacités IPv6. Ce cookie recueille des informations de façon anonyme et transmet les résultats relatifs à l’utilisation d’IPv6 dans Google Analytics.
utmc, utma, utmb, utmz Cookies Google Analytics utilisés pour recueillir et compiler des informations anonymes sur l’usage du site (nombre de visiteurs, page de provenance, pages consultées, durée des visites). Ces données aident à améliorer le contenu et l’ergonomie des sites QualiSocial.
driftt_aid, driftt_eid, driftt_sid, driftt_aaid Cookies Drift permettant aux visiteurs d’échanger avec le service client et les représentants QualiSocial. Ils ne contiennent aucune donnée client privée exploitable en dehors de Drift. Pour plus d’informations, consulter la documentation « Drift Cookie Security & Privacy ».

You can restrict the use of cookies by changing the browser setting (see instructions below):

In Internet Explorer:

  • Click Tools at the top of the browser window and select Options
  • In the options window, click on the Privacy tab.
  • To enable cookies, set the slider to Medium or lower.
  • To deactivate cookies, place the slider at the top to block all cookies

In Firefox:

  • Click Tools in the browser menu and select
  • Select the Privacy panel.
  • To enable cookies, check the Accept cookies box
  • To deactivate cookies, deselect the Accept cookies box

In Chrome:

  • Click on the wrench icon in the toolbar
  • Select the Settings option.
  • Click Show advanced settings.
  • In the Privacy section, click on the Settings button
  • To enable cookies, select Allow local data storage in the Cookies section. First-party cookies and third-party cookies are then allowed. To only accept first-party cookies, select Block all third-party cookies
  • To disable cookies, select Prohibit all sites from storing data

In Safari:

  • If necessary, open
  • Choose Safari > Preferences, then click Privacy.
  • In the Block Cookies section, specify whether Safari should accept cookies from websites
  • For an explanation of each option, click Details.
  • To find out which websites store cookies on your computer, click Details.

For other browsers and mobile devices:

If you want to restrict the use of cookies for another browser or on a mobile device, go to the official web page of the browser or device manufacturer or consult the documentation they provided you with and then follow the instructions.

Learn more

For more information on cookies and how to use them, go to: www.allaboutcookies.org

http://en.wikipedia.org/wiki/HTTP_cookie

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