Tertiary prevention: supporting the mental health of your teams

Work exposes everyone to psychological risks or conflicting interactions: depression, anxiety, stress, burnout, addiction… When these situations arise, support from a third-party professional helps restore healthy mental well-being and re-establish balance within the team.
This is where tertiary prevention comes in: it involves intervening after a problem has appeared, offering tailored professional support to limit individual and organizational consequences, restore psychological health, and ensure the team functions safely.
Tertiary prevention measures enable:
  • Providing immediate psychological support to employees in distress;
  • Facilitate conflict management and mediation within teams;
  • Address crisis situations following a traumatic event;
  • Restore lasting balance and collective well-being.
By combining professional listening, individual support, and group interventions, Qualisocial helps organizations take concrete and rapid action within the framework of tertiary prevention.
Support employee mental health, listen

Our method

A simple 6-step method

Qualicare, the platformthat turns prevention into action

A simple and secure reporting system

Every employee can report a situation involving distress, severe stress, or conflict, enabling a swift and appropriate response.

A helpline available 24 hours a day, 7 days a week

A therapist is available at all times to provide support, advice, and career guidance, ensuring immediate assistance when critical situations arise.

Access to a network of over 1,500 qualified professionals

Psychologists, social workers, dietitians, and other experts are available by appointment, in person, via video conference, or by phone. This diverse range of professionals allows us to offer personalized support tailored to each individual’s needs.

With Qualicare, tertiary prevention becomes proactive, measurable, and integrated into your existing systems, ensuring that every instance of distress is addressed quickly and effectively, while maintaining the confidentiality and safety of your employees.
Discover Qualicare!

Why Qualisocial?

Expert in occupational health and human support since 2003

A trusted third party guaranteeing the anonymity and confidentiality of communications

A network of 900 experts at your disposal

A dedicated QWL consultant throughout the mission

More than 1100 organizations trust us,
why not you?

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FAQS

Do you have questions?

What is tertiary prevention in the workplace?

Tertiary prevention involves intervening after a mental health problem or conflict arises to limit its impact on the employee and the organization. Its goal is to restore psychological health and collective balance through tailored professional support.

Tertiary prevention involves intervening after a mental health problem or conflict arises to limit its impact on the employee and the organization. Its goal is to restore psychological health and collective balance through tailored professional support.

In what situations are these measures useful?

Tertiary prevention measures apply to situations of intense stress, burnout, depression, harassment, conflicts, or traumatic events in the workplace. The aim is to reduce psychological impact and restore smooth team functioning.

Tertiary prevention measures apply to situations of intense stress, burnout, depression, harassment, conflicts, or traumatic events in the workplace. The aim is to reduce psychological impact and restore smooth team functioning.

What is the difference between psychological support and mediation?

Psychological support provides an employee with a safe space for listening and guidance with a professional (psychologist, coach, or social worker) to help them navigate personal or work-related difficulties.
Mediation, on the other hand, is a conflict-resolution process between multiple parties, guided by a neutral mediator who facilitates dialogue and helps the parties co-create sustainable solutions.

Psychological support provides an employee with a safe space for listening and guidance with a professional (psychologist, coach, or social worker) to help them navigate personal or work-related difficulties.
Mediation, on the other hand, is a conflict-resolution process between multiple parties, guided by a neutral mediator who facilitates dialogue and helps the parties co-create sustainable solutions.

How does mediation with Qualisocial work?

Mediation begins with a diagnosis of the situation to understand the issues and sources of conflict. Then, sessions are organized between the parties with an experienced mediator who facilitates dialogue, clarifies positions, and guides the group toward a mutually acceptable and lasting solution. The process is based on neutrality, confidentiality, and voluntary participation.

Mediation begins with a diagnosis of the situation to understand the issues and sources of conflict. Then, sessions are organized between the parties with an experienced mediator who facilitates dialogue, clarifies positions, and guides the group toward a mutually acceptable and lasting solution. The process is based on neutrality, confidentiality, and voluntary participation.

Is confidentiality guaranteed?

Yes. All support, guidance, and mediation measures are conducted within a strict confidentiality framework. This security is essential to allow free, honest expression without fear of repercussions.

Yes. All support, guidance, and mediation measures are conducted within a strict confidentiality framework. This security is essential to allow free, honest expression without fear of repercussions.

How to set up support or mediation with Qualisocial?

Simply contact our team. We will discuss the situation with you, define the objectives of the intervention, and propose a solution adapted to your context, whether it is individual support or a collective intervention.

Simply contact our team. We will discuss the situation with you, define the objectives of the intervention, and propose a solution adapted to your context, whether it is individual support or a collective intervention.

Are you an HR manager in your company?

Our teams are here to help.

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