The steps to set up a psychological support unit in a company

Mental health of employees has become a priority for businesses that care about their well-being and performance. According to a study conducted by Qualisocial and Ipsos, 1 employee out of 4 is in a situation of deteriorated mental health. Conversely, structures offering comprehensive prevention plans were able to see real progress in this area with 83% of employees who noted a positive impact on their mental health.

One psychological support unit offers a confidential space where employees can express their difficulties, whether they are related to work or personal life. This device contributes to prevent psychosocial risks, to reduce absenteeism and to improving the quality of life at work.

The advantages of a psychological support unit for the company and its employees

Stress reduction and psychosocial risk prevention (RPS)

Psychosocial risks, such as stress, harassment or burn-out, represent a major challenge for businesses. A psychological support unit makes it possible to detect these risks early and to provide an appropriate response. For example, the toll-free number set up by the Ministry of Economy and Finance, in collaboration with the APESA association, made it possible to care for 421 managers in acute psychological distress since its creation.

Improving well-being and organizational performance

Businesses that invest in the mental well-being of their employees see tangible benefits. A study by Harmonie Mutuelle reinforces that conducted by Qualisocial and indicates that 61% of companies that have implemented quality of life at work (QVCT) policies note a positive effect on the mental health of their employees. These policies often include psychological support devices.

How to set up a psychological support unit in a company?

Assessment of psychological needs and risks

BeforeImplant a support cell, it is crucial to assess the specific needs of the business. This can be done through internal surveys, interviews with employees or the analysis of occupational health indicators. The aim is to identify stressors and situations that may affect the mental health of employees.

Choosing the type of psychological support

Businesses have several options:

• Psychological hotline : a toll-free number accessible 24/7, allowing employees to benefit from attentive listening and immediate support.
• On-site interventions : psychologists can intervene directly in the company for individual or group interviews, depending on the needs identified.
• Talk groups : organize sessions where employees can share their experiences and emotions in a secure environment.

Manager training and employee awareness

Les Managers play a key role in detecting signs of discomfort with their teams. It is therefore essential to train them to identify these signs and to guide employees to available support systems. In addition, clear and regular communication about the existence of the support unit is necessary to encourage employees to use it.

Funding and sustainability of the psychological support unit

Cost estimate

The costs associated with setting up a psychological support unit vary depending on the model chosen. They may include: - Fees for psychologists or external service providers.- Communication and awareness-raising costs.- Costs related to the organization of interventions (logistics, equipment, etc.).

Search for funding

Several sources of financing can be considered:

• Internal company budget : allocate part of the HR or well-being at work budget to this system.
• Public aid : some grants or grants may be available to support workplace mental health initiatives.
• Partnerships with specialized organizations : collaborate with associations or specialized firms that can offer adapted solutions at reduced costs.

Setting up a psychological support unit is a strategic investment for the company.. It contributes to maintaining the mental health of employees, improving the quality of life at work and strengthening the overall performance of the organization. By acting now, businesses can create a healthier and more productive work environment for all.